Tempur-Pedic Mattress Review: Delivery Is Not Their Strongest Asset

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If you want to work with an experienced direct-to-consumer mattress supplier, Tempur-Pedic is an old hand. The company, founded in 1992, moved from Sweden to the USA, where it is currently headquartered.

Tempur-Pedic specializes in memory foam mattresses that cradle your body, avoid pressure points and promote proper spine alignment.

You can choose from a variety of strength levels throughout the range.

For today we will be doubling the 4 full foam mattresses this company offers.

Before we examine its construction, firmness and feel, a few pointers as to who might like this mattress and who should best avoid the Tempur-Pedic.

Tempur-Pedic mattressBest mattress manufacturer of 2020

Who should buy the Tempur-Pedic

  • If you have mobility problems and need help setting up your mattress, Tempur-Pedic offers White Glove delivery. Remove your old mattress and set up the new one without lifting a finger
  • Many memory foam mattresses work well but don’t last long. Tempur-Pedic has a proven track record in memory mattresses with a lifespan of over 7 years. So this is more of an investment than an expense
  • All sleepers who hope for a snug mattress are in luck. You will feel like you are sleeping on the mattress rather than the mattress as it hugs you tight with this memory foam
  • With first-class movement isolation, you won’t be disturbed by rustling when your sleeping partner is agile during the night. Tempur-Pedic mattresses are all couple-friendly

Who should avoid the Tempur-Pedic

  • Do you sleep hot? If so, avoid the Tempur-Pedic line. The only exception is the breeze, as we’ll outline below
  • If you’re looking for a bargain, Tempur-Pedic isn’t the cheapest price you can get
  • Outgassing odors are pretty extreme with Tempur-Pedic mattresses. If you don’t like the idea of ​​dealing with an initially unpleasant odor, give these mattresses a twist

OK, with those caveats, we’ll examine the construction, strength, and feel of this line of best-selling mattresses.

Tempur-Pedic complaints

Kaylen Clifford – May 19, 2020

The price of a mattress I ordered a few days after ordering fell by $ 200. I was asked to cancel the order so I could reorder and they told me they would add a $ 175 restocking fee. I got the impression that I still had 90 days to try the mattress and come back if I wasn’t satisfied. I think the fee was in the fine print because I sure didn’t see it. Bad customer service.

Escort mattress

Chelsea – May 7th 2019

My story was like this. I ordered to buy a free bundle of pillows on 4/15/2019, a total of four of them by phone, because I live in HK and ask them to ship to the hotel where I will be staying in Los Angeles. However, I’ve seen the repeated transactions on my credit card so I called my bank and asked and found they were using my credit card on April 25th and 26th. I am medially called Temper Pedics. They said they repeated the orders the wrong way and asked me to return the pillows for a refund and they would take care of the UPS stickers.

Carly O’Brien – Jan 29, 2020

I had to call on Jan 25th and cancel my order because I doubted I would ever get the bed. We have now slept on our replacement bedroom mattress which is not a great mattress for the past 3 weeks, waiting for this delivery. Both me and my husband are employed. If we had rescheduled and the bed had been delivered, we would have waited 5 days for this bed. Who will make up for this wasted time? What about the inconvenience of having to sleep on our spare mattress that we’re lucky enough to have? It seems that Tempurpedic doesn’t care about the experience of actually receiving their mattress and XPO is a hugely disorganized company incapable of actually delivering goods to customers.

construction

With the construction we are forced to be a little more vague than usual. Tempur-Pedic does not publish many details about the composition of its mattresses. They do not give the thickness of the layers, nor do they give details of the density or the composition of the cover.

So we’ll outline the basics for you using the information available.

  • Home page
  • Comfort layers
  • Transition layer
  • Support layers

Home page

The polyester cover cannot be removed from the Adapt mattress. If you spill liquid on the mattress, towel dry it and allow it to air dry. The cover feels extremely smooth.

For those who have problems with a non-removable cover, there are 3 Tempur-Pedic mattresses with a removable cover:

The zip cover of the above mattresses can be removed. The manufacturer recommends washing the cover in warm water with a mild detergent. Allow to air dry instead of introducing artificial heat.

The Breeze mattresses are designed to sleep cooler thanks to an additional layer of phase change material.

Comfort layers

You will find approximately 4 inches of memory foam in the comfort layers of Tempur-Pedic mattresses. This seems extremely high. This can be seen in the close match between these mattresses.

Transition layer

All of these Tempur-Pedic mattresses are equipped with a transition layer of poly foam. This acts as a buffer between the comfort layers and the underlying support core.

Support layers

High-density poly foam in the support core ensures a solid foundation. The result is a stable sleeping surface with a flat surface.

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Firmness and feeling

Tempur-Pedic mattresses are available in 3 different strength levels, depending on the model selected:

  • Gently: The Adapt, LuxeAdapt and Breeze mattresses are all soft (3). The foam on these mattresses is slow to respond to a great weigh. If you like to sink into a mattress, choose one of these soft models
  • medium: You can choose Adapt, ProAdapt and Breeze in medium firmness (5). The foams at this setting are still pretty much the same. However, you won’t get the same level of immersion as the soft versions
  • Festivals: ProAdapt, LuxeAdapt and Breeze can all be selected with a firm feeling (7). Select this option for the right balance between contouring and support

Mattress height

The Adapt is 11 inches thick, making it slightly higher than most memory foam mattresses.

ProAdapt and ProBreeze are 12 inches thick while the LuxeAdapt and LuxeBreeze are 13 inches tall. All of this counts as a high-quality mattress that makes it easy to get in and out.

judgment

The Tempur-Pedic line of full foam mattresses allows you to customize your firmness preferences with a variety of options from soft to firm. If you’re looking for a tightly contoured memory foam mattress from an industry giant, you simply can’t go wrong with Tempur-Pedic.

The Tempur-Pedic line of full foam mattresses is great when it comes to firmness preferences and feel. However, the customer service department and delivery times are not the strongest asset. Many customers complain about how long it took to receive their mattress or how difficult it is to get refunds.

A good mattress company not only needs to have the best mattress on the market, it also needs to keep its customers happy throughout the process.

Compare Tempur-Pedic to the best mattress manufacturers 2020

Tempur-Pedic

Tempur-Pedic Rating

The Tempur-Pedic line of full foam mattresses is great when it comes to firmness preferences and feel. However, the customer service department and delivery times are not the strongest asset. Many customers complain about how long it took to receive their mattress or how difficult it is to get refunds.

A good mattress company not only needs to have the best mattress on the market, it also needs to keep its customers happy throughout the process.

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