Muse Mattress Review: Pros, Cons, and Considerations

If you are intrigued by the idea of ​​a memory foam mattress but are prone to overheating while you sleep, you may have noticed the Muse mattress.

Muse, which claims to offer a uniquely cool sleeping surface, aims to appeal to consumers who may have written off a “bed-in-a-box” for temperature reasons. But is this mattress really a game changer curious about the memory foam?

If you’re wondering if a Muse mattress is a good fit for you, read on – we cover everything you need to know.

Muse’s flagship is the 12-inch memory foam mattress with a gel-enriched memory foam top layer and a silky, cool-to-feel mattress cover.

The cover is removable and machine washable (though unsurprisingly, several reviewers say putting the cover back on a mattress over 50 pounds is a nightmare).

Muse mattresses are made from different types of foam. Each type of foam is CERTI-PUR certified, which means that it has been assessed by a third party for degassing and toxic ingredients.

Note that this does not mean that you will not smell chemicals the first time you open the bed, as most beds that come compressed in a box give off a funky odor the first time you stretch them. However, this means that the bed has been certified as safe for everyday use.

Muse only sells one mattress but offers three different firmness options. Before buying, you can choose whether you want your bed to be soft, medium or firm. The firmness option you choose doesn’t change the price you pay for your mattress.

Buy the Muse mattress online.

Muse mattresses can only be purchased online, so you cannot touch and test the mattress in a store. Reading reviews online (like this one) is the best way to get informed before you hit the buy button.

Compared to other Bed-in-a-Box competitors, Muse mattresses are cheaper.

They are also frequently sold. When you’re in the market, you can sign up for the email list. Muse often offers free pillows as part of promotions, which is worth looking into.

Standard retail prices for the Muse mattress

When you have a hot sleep, choosing a memory foam mattress is a game of luck to begin with.

For some people, the combination of the Muse gel mattress with the cool feel of the mattress cover is likely to provide conditions for a comfortable sleep.

Once you’ve made up your mind to give Muse a try, it’s time to choose a firmness level.

Personal preferences play a huge role in which of Muse’s three firmness options will work best for you – what is soft for one may be too firm for another!

Here is more information about the strength scale so that you can make your choice. And remember: reading reviews can help you make a decision, but at the end of the day nothing compares to laying yourself on the mattress for a handful of nights.

The muse – soft

According to the Sleep Preference Quiz on the Muse website, the “soft” option is best if you are petite, if you are on the lighter side, and if you sleep on your side or on your back.

If you weigh over 30 kg, this step may be too soft no matter what position you sleep in. Also, if you change positions frequently at night, you may feel that the soft option is preventing you from waking up.

The muse – medium

The “middle” option from Muse is designed to be comfortable for a wide variety of sleepers. If you sleep with a partner and have different firmness preferences, the “medium” can be a compromise that works for both of you.

A systematic review published in 2015 showed that “medium-hard” mattresses are optimal for promoting sleep comfort and quality.

The Muse “Medium” is ideal for side sleepers who weigh less than 230 pounds. If you like a bit of body contouring and pressure relief while lying down, this mattress might be ideal for you.

The Muse Company

According to customer reviews, Muse’s “firm” option actually falls somewhere between medium firm and medium on the softness scale. If you have a larger body type, the firm option will give you the greatest support while still feeling soft.

If you sleep on your back or stomach and weigh less than 30 kg, or if you are a combination sleeper who moves a lot at night, the “solid” option may be the best Muse deal for you.

All Muse mattresses are 12 inches high once fully expanded, regardless of the firmness option you choose.

Muse was founded in 2011 and is based in Asheville, North Carolina. The company prides itself on offering a quality product made in the USA at an affordable price.

According to the U.S. Consumer Safety Commission, there are no pending or previous lawsuits or mattress recalls related to Muse Sleep.

However, there is also no Better Business Bureau ranking or accreditation currently associated with Muse. SkyTex, owned by Muse, is also not BBB accredited.

Customer reviews show that Muse has a pretty good reputation with its customers, and people say that customer service is always available to assist you if needed.

They even call their customer service manager by name (apparently Samantha) on their website.

The Muse mattress is delivered to your location for free via FedEx. You may need help carrying it around your home as the box weighs 50 pounds or more.

Unlike a handful of competitors, there is currently no delivery service for white gloves or old mattress removal from Muse.

When you take the mattress out of the box, it is compressed and shrink-wrapped. You will need to carefully remove the plastic wrap and put your new mattress in an open place to allow it to expand.

Most of the mattress will have expanded to its full size within the first few hours, but it may take up to 3 days for the mattress to reach its full height.

You can sleep on it within a few hours of opening the box, but you may not want to – the Muse mattress, like other compressed bed-in-a-box brands, can give off a strong outgassing scent in the first few days.

A return policy of 120 nights applies to the Muse mattress. The industry standard is a 100-night trial, so it’s a little more generous than some other brands.

Muse actually requires you to try the mattress for at least 20 days before initiating the return process. If you need to return the mattress, Muse will work with you to donate your mattress to a charity.

You can also exchange your mattress for a different firmness level. Exchanging for firmness is a little tricky and requires donating your first mattress, a refund, and coordinating with customer service to place a brand new order.

If you’re thinking about buying a Muse mattress, here’s a quick list of the following:

Benefits of the muse

  • Muse mattresses are very affordable compared to some of the other Bed-in-a-Box competitors and offer many features similar to more expensive beds.
  • Muse Sleep offers a 120-night trial and a 10-year limited warranty against damage to your mattress, so your purchase is well protected.
  • The Muse mattress cover is removable, machine washable and cool.

Cons of the muse

  • Muse only offers a full foam mattress. So, if you already know that you’re not a huge fan of memory foam, you probably won’t love their products.
  • Replacing the mattress for firmness is a complicated process that involves donating the mattress, getting a refund, and then ordering a new one.
  • While the cover can be heat-dissipating, your mileage can vary with the cooling gel memory foam layer. Some hot sleepers may still feel like they can’t get cool enough.


The Muse mattress is an affordable direct-to-consumer option, especially for hot sleepers willing to take a chance on memory foam. It’s thicker than many other memory foam mattresses, and reviewers say great things about Muse customer service.

Combination sleepers and people with heavier body types may love this mattress less.

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