Is it better to buy a mattress online or in store – Film Daily

Is there a single person who doesn’t enjoy shopping online? Yes, we’ve all had negative experiences with certain brands or products, but overall it’s a fun solution that saves us a lot of time. Best of all, you can buy anything you want from the comfort of your home.

Even so, people argue that there are some items that you should always buy from a traditional establishment. Well, a mattress is one of those things. However, this is not necessarily true. In the article below, we’re going to compare the benefits of these two options and give you a chance to conclude which one is right for you.

Shopping online

More options

Of course, the first benefit of buying a mattress online is that you can review a wide variety of items. There are practically no limits to online shopping. Yes, you can limit it to brands available in your country to save on shipping costs, but again this is not mandatory.

You can initially focus on specific brands that you are interested in or turn to stores that sell mattresses from different manufacturers. In addition, brick and mortar stores are limited in space so multiple products may not be available on their website. You will find it easy to compare the functions of those you address. Most importantly, you should quickly gather all the information you need.


Many people find online shopping untrustworthy. They believe that customers will not get high quality products through this channel. However, this is not true. Yes, you can find all kinds of products online. Hence, research is essential to ensure that you are making a good investment. Once again, performing this task is very easy as you can access all of the information with just a few clicks. When it comes to mattresses, you need to check things like properties, density, etc.

Customer service

In general, online shops offer better customer service. Why? This is the only way your customers can contact you. Obviously, this is not the case with traditional stores as you can just walk in and speak to an employee or manager. If you have any questions, all you have to do is visit the website and chat with an expert. Another great thing is that you will always get the answers you need because the customer support is available 24/7. This is very beneficial for people who take the time to decide whether to proceed with the purchase and need to collect as much information as possible.


If you are not an avid online shopper, that probably seems impossible to you, but it is true. Why is that? Well, online stores have no cost to maintain their physical facilities, which means they can sell their goods at a lower price. Plus, they have to compete for customers’ attention and this is one of the ways they do it.

Also, don’t forget the online coupons. That’s true. Taking some time to get these can save you a lot of money in the end. Of course, you should just focus on the brand you are interested in and look for coupons that they offer. Make sure you get some Emma mattress vouchers for this!

Probationary period

When it comes to buying a mattress online, many people would say that the main disadvantage is that you cannot test it out before making an investment. This is true, but there is another useful feature. In general, e-commerce shops offer a generous test phase. Depending on the brand, you may be able to keep the mattress for up to 100 days and then return it if you are not satisfied. It is clear that every business has its own rules. So be sure to read the return policy before completing your purchase.

Traditional shops

Check the product

It goes without saying that the greatest benefit of an actual store is that you can see and test the mattress firsthand. You can check out the aesthetic appearance and support and take a few minutes to try it out.

At the same time, you can explore similar goods and find out about additional features available that might otherwise not even occur to you. Looking at several options in front of you will feel like you made the right choice. If you are one of those people who prefer to go to brick and mortar stores, this is the best option for you.

Get tips

One of the disadvantages of online shopping, and therefore an advantage of traditional stores, is that you can get professional advice. They can ask the seller to go with you and introduce you to numerous options. However, if you already have a full list of requirements, this will find the mattress that ticks all the boxes. You can take as much time as you need, examine as many items as you want, and get all the answers right away.


When buying a mattress from a stationary business, you can expect it to be at your home in a matter of days, if not the same day. These companies have their own delivery staff so you will receive your purchase in no time.

Not only do they deliver it to your home, they install it too. This is a huge benefit when it comes to bulky pieces of furniture. Disassembling your old bed and taking it out of the house can be quite a challenge. Well, some companies offer this service, which means all you have to do is greet the employees and give them space to work.


All in all, both online and traditional shopping have unique advantages. In the end, it all comes down to your personal preferences. You can even research some options online, learn about their features, and then make a purchase at a brick and mortar store.

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